Effective 12/1/2021
Thank you for using TracPad!
AI Soft Solutions (“we,” “our,” or “us”) values the privacy of individuals who use AI Soft Solutions' website, TracPad mobile app (the "TracPad"), and related services (collectively, the “Services”). This Privacy Policy (the “Policy”) describes the information that we gather from visitors, users, and others who access or use the TracPad (“Users,” “you,” or “your”), how we use and disclose such information, and the steps we take to protect such information. By using the TracPad, you consent to the privacy practices described in this Policy.
By submitting personal information to the TracPad or by using TracPad, you agree to the terms of this Privacy Policy statement and expressly consent to the collection, processing, use and disclosure of your information for the purposes set out in this Privacy Policy.
The TracPad is intended for use by an adult general audience. The TracPad is not directed to children under the age of 18 and TracPad does not knowingly solicit personal information from or market to children under the age of 18. If we learn that anyone under the age of 18 has provided any personal information through our Services, we will use commercially reasonable efforts to promptly delete it.
This Privacy Policy does not apply to other companies' websites or services or links that you may access via the TracPad. Information collected or received by these third parties is subject to third-party privacy policies. If you are located outside the United States, please note that the information collected via the TracPad may be transferred to the United States and other countries which might not provide an equivalent level of protection as the data protection laws in your own country.
It is our policy to collect only the minimum information required from you.
When you use our website to request information about us or our Services or register for a TracPad cloud account, we may collect the following information:
Please note, your provision of any information or granting of consent to a processing activity is entirely voluntary.
When you use our mobile apps, we may collect certain information in addition to the information described in this Policy. Our mobile applications may access the geographic location of a User’s Device and OS identification, login credentials, language, and time zone. Mobile Applications may also collect information regarding Users’ interaction with Mobile Applications, which TracPad may use to provide and improve the Mobile Application services.
We use information that is collected for the following general purposes:
Information is not shared with or sold to others for commercial purposes, except to provide the products or services you've requested, when we have your permission, or under the following circumstances:
We take commercially reasonable technical, physical, and administrative measures to protect the confidentiality, integrity, and security of your personally identifiable information (if any). Of course, we cannot guarantee the security of your personally identifiable information on the Internet. The password- protected areas of the TracPad are secured by industry standard encryption. However, it is your responsibility to maintain the confidentiality of your password(s) and other user credentials. You are also required to log-in to your TracPad account after a certain period of time has elapsed to protect you against others accidentally accessing your account.
All personally identifiable information you provide to TracPad is secured on servers with restricted access. We reserve the right to use third party agents and service providers, who are bound by strict confidentiality guidelines, to perform storage and processing functions. We will store your personal information for as long as there is a business need for it in accordance with applicable record retention policies and a range of legal and regulatory recordkeeping requirements.
To provide you with the Services, we may store, process, and transmit information in locations outside the United States. Information may also be stored locally on the devices you use to access the Services.
If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
We acknowledge that you have the right to access your information. Depending on the country in which you reside, you may have the following data protection rights:
We may periodically update this Privacy Policy. Consequently, you should review the Privacy Policy periodically. We may also notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your TracPad primary account holder account or by placing a prominent notice via the TracPad.
If you have any questions about this Privacy Policy or its implementation, if you would like to update personal information previously submitted to TracPad or request to have outdated personal information removed or withdraw consent to the use or disclosure of your personal information, you may contact us by sending an email to sales@aisoftsolutions.com.